Contact Us

Welcome to the Eternium Support Center! Our dedicated team of gaming experts is ready to assist you with any questions, concerns, or feedback about your Eternium adventure. Whether you're experiencing technical challenges, seeking gameplay guidance, or have suggestions for improving the game, we're here to ensure your gaming experience is nothing short of exceptional. Your satisfaction and enjoyment are our top priorities.

Eternium Support

Email Support

For comprehensive assistance with gameplay, account management, and general inquiries:
[email protected]
Average response time: Within 24 hours

Technical Support

For detailed technical assistance, performance optimization, and bug reporting:
[email protected]
Priority handling for critical issues

Business Inquiries

For partnership opportunities, sponsorship proposals, and business collaborations:
[email protected]
Professional consultation available

Eternium Support Team

Send Us a Message

We value your feedback and are committed to providing the best possible support. Please fill out the form below with as much detail as possible to help us assist you more effectively.

Frequently Asked Questions

Eternium FAQ

To help us resolve bugs quickly and efficiently, please provide the following information to [email protected]:
  • Detailed description of the issue
  • Device model and operating system version
  • Game version number
  • Step-by-step reproduction instructions
  • Any relevant screenshots or video recordings
  • Time and date when the issue occurred
Our technical team will investigate and respond within 48 hours.

Join our exclusive beta testing program to get early access to new features and help shape the future of Eternium:
  • Follow our official Discord server for announcements
  • Subscribe to our newsletter for beta testing opportunities
  • Join our social media communities for updates
  • Complete the beta tester application form
Beta testers receive exclusive rewards and recognition for their contributions.

To ensure optimal performance and gameplay experience, please ensure your device meets these requirements:
  • Android 6.0 or higher / iOS 11.0 or higher
  • Minimum 2GB RAM (4GB recommended)
  • 1GB free storage space (2GB recommended)
  • Stable internet connection
  • Graphics: OpenGL ES 3.0 or higher
  • Processor: Quad-core 1.5GHz or higher
Note: Performance may vary depending on device specifications and settings.